Includes: adding a Desktop shortcut; using shortcut key combinations; sorting contact records; opening a shortcut menu; examining shortcut menus on tabs; editing a field; entering default values for fields; triggering a macro; editing contacts; modifying the look-up menu; customizing the contact menu; manipulating menu commands; adding a sub-menu; adding/deleting a shortcut key; creating custom commands; modifying toolbars; opening WinFax Pro; adding contacts to the Recipient list; attaching a file; adding a cover page; sending a fax; searching for contacts to fax; and faxing a letter from ACT!.