Buying and Running A Small Summer Resort

Paul and Joyce Crittenden, owners of the Griffin Inn in Ellison Bay, Wisconsin, join Cornell University School of Hotel Administration lecturer Malcolm Noden to talk about the common American fantasy of getting away from it all, buying and running that little summer resort. While Paul and Joyce share their experiences of doing just that, Malcolm Noden sheds some light on why so many others have not shared the success of the Crittendens.